The signal might be too weak in the place of device activation. Please try to put the device in a place where good cell signal is available, or let it travel with your car so it can be exposed to additional cellular towers.

Please grant the application access to your camera before attempting to add a device on the older version of IOS devices.

Verizon, AT&T, US Cellular, T-Mobile, Tampnet, Viaero, Cincinnati Bell, Limitless, Indigo Wireless, Union Telecom, Alaska Wireless, Sprint.

The location variation is larger when the device is in areas without any Wi-Fi signals.

If the cellular signal is extremely weak or totally absent, the device will make extra effort to communicate, which may cause quicker battery drain.

The signal might be too weak in the place of device activation. Please try to put the device in a place where good cell signal is available, or let it travel with your car so it can be exposed to additional cellular towers.

UBITracer keeps its subscription lower than the market norm while offering substantial savings for longer renewal intervals. To switch to a new plan, just cancel the current plan before the renewal date and pick the new plan you desire

The usage of UBITracer ZT-28E is very simple. You carry it with you, or just place it inside a toolbox (except for those made of iron) or a car, or put it into your backpack, etc. Industrial users click here.

Please email Support (support@ubitracer.com) with product photo, detailed information on malfunction, and device serial number. We will determine if it is a defective product or due to misuse, and may replace defective product, provide refund, or detect misuse and reject warranty service.

The device contains a Lithium battery so please dispose the device according to your local regulation.

device reporting frequency can be self-defined according to different scenarios in the UBITracer mobile app. You can also send email to support@ubitracer.com for support.

You can cancel your service under the configuration tab. When your current plan expires, renew your chosen subscription as usual. If you need an immediate upgrade from a long-term subscription, please contact support@ubitracer.com.

Check if the orange tag on the back side of the device is pulled out or not, if yes, sign in UBITracer mobile app to check the device status.

UBITracer ZT-28E leverages enhanced positioning (Wi-Fi) and cellular triangulation to determine location. It can pinpoint locations within 10-20 meters or 30-60 feet.

In the UBITracer mobile app, your subscription will be automatically renewed.

Some sample assets are trailers, cars, trucks, containers, pallets, toolboxes, coolers, equipment, instruments, valuables, backpacks, and luggage.

Sample use cases include tracking for contractors (toolbox, truck), enterprises (equipment, trailer, container, reefer), cold chain and temperature control (cooler box, medical samples, vaccines, perishable foods, car), and individuals (car, luggage, backpack, storage box, valuables).

UBITracer ZT-28E leverages enhanced positioning (Wi-Fi) and cellular triangulation to determine location. It can pinpoint locations within 10-20 meters or 30-60 feet.

In addition to tracking location, UBITracerZT-28E also monitors temperature.

Another unique advantage of UBITracer ZT-28E is its extraordinarily long operational time between battery charges.

UBITracer Multi-Sensor GPS uses enterprise grade antenna that captures signals much more effectively,. In addition, Multi-Sensor GPS has Wi-Fi based location designed to provide accurate location when GPS signal is blocked.

UBITracer Multi-Sensor GPS monitors the vehicles temperature to protect kids and pets when the driver is away. It also stores buffer data when cell signal is unavailable to record your travel routes. It is small and thin, enabling covert placement in car or other assets.

Battery life: 2.5 years/charge when reporting 2 times a day. Exceptionally low power consumption at 2.4 data reports/mAh with a 1,000 mAh battery. Actual battery life varies by reporting frequency.

Traditional GPS uses magnets which requires a metal surface that degrades or blocks the GPS signal and cell signal. Covertly placing UBITracer Multi-Sensor GPS inside your vehicles ensures better signal performance, higher location accuracy, and added discretion.

Yes, a free trial period is available. After the trial, affordable monthly subscriptions starts as low as 7.99/month when paid bi-annually.